How product examination is conducted
Inquiry, preliminary assessment, agreement on the assignment, inspection and result.
Work stages
- Enquiry
Describe the product, purchase, delivery and circumstances of discovering the shortcoming.
- Preliminary assessment
Photographs, documents, product preservation and whether the question can be resolved are assessed.
- Agreeing on the assignment
The object, questions, fee, timeframe, result type and need for inspection are determined.
- Transfer of the object
The location, packaging, completeness and product transfer method are agreed.
- Inspection and examination
Indicators are recorded and the agreed checks performed within the specialist's competence.
- Result
The agreed inspection record, opinion, review or consultation is delivered.
- Return
The object and documents are returned under the Order Invoice terms.
Court appointment
An inquiry through the website does not constitute appointment of a forensic examination. The contractual examination terms and document type are agreed separately.
Discuss a product examination
Describe the task and questions that need to be answered. Provide contact details for a reply; the terms of the particular service are agreed separately.