Product examination fees

Indicative figures. The exact fee depends on product type, number of objects, defect complexity, document volume and final document format.

Preliminary assessment of photos and documentsfrom 5 000 ₽
Defective or notfrom RUB 20,000
Product examination after deliveryfrom RUB 20,000
Examination of product defectsfrom RUB 25,000
Cause of a defectfrom 30 000 ₽
Product quality assessmentfrom RUB 20,000
Product does not match the descriptionfrom RUB 25,000
Missing product componentsfrom RUB 20,000
Delivery damagefrom RUB 25,000
Signs of product usefrom RUB 25,000
Examination of returned productsfrom 30 000 ₽
Examination of a batch of goodsfrom RUB 40,000
Product inspection recordfrom RUB 15,000
Specialist opinion on a productfrom RUB 35,000
Review of a product examination reportfrom RUB 25,000
Product examination for consumersfrom RUB 25,000
Product examination for companiesfrom 30 000 ₽
Examination under a supply contractfrom RUB 35,000
Product examination for procurementfrom RUB 35,000
On-site inspection of bulky productsfrom RUB 15,000
Specialist participation in a court hearingfrom RUB 25,000
Important: the fee depends on the product, number of objects, question complexity, need for a specialist in a relevant field, laboratory, on-site visit, urgency and written opinion length.

Indicative timeframes

  • Review of an expert report — at least 5 working days.
  • Specialist’s opinion — at least 10 working days.
  • Court-appointed examination — at least 16 working days.
  • Preparation of a document based on inspection findings — at least 5 working days after the inspection.

These timeframes apply to standard assignments and begin after the order has been agreed, the complete set of materials has been received and the agreed payment conditions have been met.

Additional tests, laboratory examinations and the involvement of other specialists may extend the timeframe. The exact timeframe and scope of work are recorded in the order before work begins.

Inquiry

A product has arrived, and you are unsure whether it is defective?

Send photos of the product, packaging, labeling and defect, purchase documents, contract, specifications, product listing, correspondence or the seller's report. We will initially determine which questions can be put forward for examination.

  • whether the product has a shortcoming;
  • whether it is a manufacturing defect, delivery damage, a result of use or an acceptable condition;
  • whether the product conforms to the description, contract, technical specifications and stated contents;
  • which format to choose: inspection record, specialist opinion or review.

How data is processed: Personal Data Processing Policy. Attach only the materials needed; where possible, conceal unnecessary data about other people.

Before inspection, preserve the product, packaging, labeling, tags, components, receipt, contract, correspondence and photos and video of receipt where possible.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.

Product examination: whether it is defective, defect causes, delivery, completeness and description
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