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About the expert

Andrei Viktorovich provides expert support for examining non-food products, defects, manufacturing faults, completeness, condition and conformity to documentation.

Scope of practice

The work focuses on examination of non-food products: the presence of shortcomings, the nature of defects, product condition, completeness, packaging, labeling, signs of use and conformity to the contract, description, technical specifications, specifications and accompanying documents.

Specialist training

Holds a professional retraining diploma in commodity examination of non-food goods.

Membership and insurance

Andrei Viktorovich is a member of SUDEX.

His professional liability as a forensic expert is insured with Absolut Strakhovanie LLC for RUB 5,000,000.

Approach: photos, documents and the situation description are analyzed first, then the examination format is determined: consultation, inspection record, specialist opinion, review or preparation of questions.

Scope limitations

The examination is conducted within the specialist's competence in product examination. If electrical, chemical, materials science, software, sanitary, laboratory or other specialist examinations are required, this is determined separately after a preliminary assessment.

Inquiry

A product has arrived, and you are unsure whether it is defective?

Send photos of the product, packaging, labeling and defect, purchase documents, contract, specifications, product listing, correspondence or the seller's report. We will initially determine which questions can be put forward for examination.

whether the product has a shortcoming;
whether it is a manufacturing defect, delivery damage, a result of use or an acceptable condition;
whether the product conforms to the description, contract, technical specifications and stated contents;
which format to choose: inspection record, specialist opinion or review.

What needs to be establishedYou are contacting us asYour nameContact phone number or email *Product typeBriefly describe the problem *Attach photos, video, contract, receipt, technical specifications, refusal or report I give consent to the processing of my personal data for the purpose of considering and responding to my enquiry.

How data is processed: Personal Data Processing Policy. Attach only the materials needed; where possible, conceal unnecessary data about other people.

Leave blank

Before inspection, preserve the product, packaging, labeling, tags, components, receipt, contract, correspondence and photos and video of receipt where possible.

Attachments: up to 10 files of up to 10 MB each, with a maximum combined size of 15 MB. If a file is rejected, the enquiry is not sent.