Contact
Send photos of the product, packaging, labeling and defect, along with documents. We will initially assess what an examination can establish.
ExpertAndrei Viktorovich
Telephone+7 965 751 2580
Emailzapros@brak.moscow
RegionMoscow and the Moscow Region. Other regions by agreement.
What to state
- which product was delivered or returned;
- which defect is in question;
- when and how the product was received;
- whether packaging and labeling are available;
- whether there is a receipt, contract, technical specification or specification;
- whether an inspection record, opinion, review or consultation is needed.
Inquiry
A product has arrived, and you are unsure whether it is defective?
Send photos of the product, packaging, labeling and defect, purchase documents, contract, specifications, product listing, correspondence or the seller's report. We will initially determine which questions can be put forward for examination.
- whether the product has a shortcoming;
- whether it is a manufacturing defect, delivery damage, a result of use or an acceptable condition;
- whether the product conforms to the description, contract, technical specifications and stated contents;
- which format to choose: inspection record, specialist opinion or review.